October 2011
3 posts
Great Forrester Article on Customer Experience... →
A really nice summary of what constitutes a good customer experience strategy (or user experience strategy, if you will). Timely. I will be using this at work asap.
What the heck is orthographic sketching? →
Really great post on sketching the design process over on Core 77. Kind of makes me want to go back to school and become and industrial designer. The author (Paul Backett at Ziba design) suggests some interesting techniques, including design themes (think, Mood Boards Lite) and orthographic sketching, which I’ve never heard of before, but seems to produce some pretty lovely renderings.