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Walter Kirn’s advice for an aspiring writer also describes perfectly what I love about plying the user experience trade in San Francisco. Found in the article A Critic’s Tour of Literary Manhattan - NYTimes.com
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Walter Kirn’s advice for an aspiring writer also describes perfectly what I love about plying the user experience trade in San Francisco. Found in the article A Critic’s Tour of Literary Manhattan - NYTimes.com
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Love this article on how to get startup ideas. The answer? In a nutshell, be interesting, engaged, and observant.
I love this quote, too: “Since what you need to do here is loosen up your own mind, it may be best not to make too much of a direct frontal attack on the problem—i.e. to sit down and try to think of ideas. The best plan may be just to keep a background process running, looking for things that seem to be missing.”
This quote is a good reminder for me that brute force design thinking exercises are just one approach to innovation work — and often not the most effective. Of equal importance: the tickler file! In other words, keep a running list of the things that inspire you, the things you notice, the weird ideas that pass through your head. Have faith and curiosity about what you notice. Write it down, and revisit it often.
A really nice summary of what constitutes a good customer experience strategy (or user experience strategy, if you will). Timely. I will be using this at work asap.
New gestural icon set from my former co-worker and all around good guy, PJ Onori…
Cue is a public domain gestural icon system which focuses on legibility and symbolic representation.
It’s intended to be a foundational set of icons to build a standard visual language of touch-based interactions. Each gesture is distilled to its core action to exhibit a more figurative, iconic aesthetic.
Download the icon set or learn more about the thinking behind the design.
Really great post on sketching the design process over on Core 77. Kind of makes me want to go back to school and become and industrial designer. The author (Paul Backett at Ziba design) suggests some interesting techniques, including design themes (think, Mood Boards Lite) and orthographic sketching, which I’ve never heard of before, but seems to produce some pretty lovely renderings.
Interesting article from Jared Spool this week. He’s claiming that quality designs directly correlate to the number of hours the team spends watching users: “Over the years, there has been plenty of debate over how many participants are enough for a study. It turns out we were looking in the wrong direction. When you focus on the hours of exposure, the number of participants disappears as an important discussion. We found 2 hours of direct exposure with one participant could be as valuable (if not more valuable) than eight participants at 15-minutes each. The two hours with that one participant, seeing the detailed subtleties and nuances of their interactions with the design, can drive a tremendous amount of actionable value to the team, when done well.” http://www.uie.com/articles/user_exposure_hours/
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Really great writeup from Indi Young on her own experience as a survey respondent for the Census Bureau. Entertaining, insightful, and thought-provoking.
Read the whole thing here: Who Can Believe the U.S. Unemployment Figures?
I love this diagram from jasonfurnell.files.wordpress.com. A great illustration of the relationship between experience strategy and experience visioning.
Guess what? They’re not the same thing.
Hi everyone,
It’s a bit last minute, but I wanted to let you all know that I’m resting my vocal chords cords and drinking lots of tea with honey in preparation for my UIE virtual seminar tomorrow, Lean Methods for the UX Team of One. It’s tomorrow at 1:30pm ET.
If you’re interested in getting in on the action, here’s a promo code that you can use when you register. At no additional cost, it’ll get you lifetime access to all other UIE virtual seminars. The promo code is “LEAH”.
Look at me, I’m such a salesman.
Cheers & love,
Leah
Glide 2 (via StraylightUK). Watching this video actually slowed my heart rate, I think. It’s like a modern form of meditation.
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Scott Brown on Facebook Friendonomics
(Thanks to Jen for the link, which — yes, I admit it! — sums up my feelings about Facebook perfectly.)
Oh man. Somebody figured out my secret fashion agenda.